Frequently Asked Questions
Everything you need to know about The Freelancer Club is here! From becoming a member and accessing freelance jobs to accessing all our benefits and cancelling (but WHY!) plus everything in between.
Aspire Membership is free. You can join the club and create a basic profile, upload images, send a set number of messages, post collaborations ('Collabs') or jobs, like and comment on other member's work, and access certain resources.
The following prices are in pounds sterling (GBP). For US dollars, visit the Comparison page and switch to USD pricing.
Starter Membership is billed monthly at £9.99 or bi annually at £47.95. The bi annual option comes with a big saving that equates to just £7.99 per month saving 22%. Starter Members can apply to jobs under £250, post and apply for collaborations, compose in-mail to contact other members, rank higher on the Freelance Directory, can add 120 images to their profile, promote work on the Latest Projects page, create portfolio galleries, access all discounts, download legal documents and receive priority at events.
Pro Membership is billed monthly at £19.99 or bi annually at £69.95. The bi annual option comes with a big saving that equates to just £11.66 per month saving 43%. Pro Members can apply to unlimited jobs, post and apply for collaborations, compose in-mail to contact other members, rank higher than Starter members on the Freelance Directory, add 120 images to their profile, promote work on the Latest Projects page, create portfolio galleries, access all discounts, download legal documents and receive priority (often free access) at events.
Click here to see our comparison page.
Please be aware that by cancelling your Membership you will lose all messages related to jobs and images that you have uploaded to the site related to the Membership allowance. You will also lose all paying Membership privileges such as the ability to apply for jobs, enrol in Freelance Courses and Masterclasses, download documents and access discounts. We cannot cancel on your behalf. You must cancel directly on the platform.
If you are a Starter or Pro Member, you must cancel your membership first and then follow the steps above to remove your profile.
Bear in mind you will lose all benefits, content and exposure should you choose to remove your profile completely. They will not be saved if you choose to come back and rejoin the Club.
To upload a Profile image, click on your Profile, choose My Profile, click Edit Profile and follow the steps to upload your image. Make sure your Profile image is clear and inviting. We suggest using a picture of yourself or your logo to build the trust between you and the viewer but using a portfolio image is perfectly acceptable. The Profile image can adapt to any dimension but a square image tends to work best. Keep the image to under 1mb in size and in .jpg or .png format. You can also upload a Banner image here too.
The more information you provide, the more likely you are to get the job. Why? Because employers will have many applicants to choose from and they don't want to scramble around looking for your details. Make sure you include your social media links too so others can connect and keep in touch. Another tip is to add in your skill set as this will make you more 'searchable'. Keep you About Me section short and sweet but ensure you include a bit about you as a freelancer. This is an opportunity to tell the world about your experience, so name drop and BIG UP YOURSELF!
To upload images to your Portfolio, click on Profile, then My Profile and choose the Portfolio tab. Click Upload to add a new Project and add images, videos, or text to showcase a variety of past projects in your portfolio.
"Quality over quantity". Particularly when you're starting out as a freelancer there is a temptation to include every image you've ever worked on - DONT!. Employers much prefer to see quality images over repetitious shots. Diversity in you portfolio can show your range and increase the chances of landing different types of jobs whilst showing your identity has many advantages.
One of the best features on The Freelancer Club is the ability to promote your Profile. When an employer or another freelancer is looking for a freelancer they will typically use our Find a Freelancer feature. This allows the viewer to search for freelancers by location, skill or discipline. When they run a search, the list of applicable Profiles will appear in a certain order. The order of the Profiles is calculated by a number of factors based on whether the Profile is a Starter, Pro or Aspire Member, if the Profile has been award a TFC APPROVED badge, how active the Profile is, reviews, and how many likes the Profile has received. Here's the order from top to bottom:
- A Pro Member with a TFC APPROVED badge with the most LIKES
- A Pro Member with the most LIKES
- A Free Member with the most LIKES
Reviews are factored into the algorithm. To promote your Profile and get to the top of the rankings, you must have a full portfolio, promote your images to others to gain more LIKES (use the social media share buttons) and be award the TFC APPROVED badge.
To check your messages, click on the envelope icon at the top of the site. If you have new messages, the icon will show a number. Once you've clicked into your messages, you will see your inbox on the left hand side. Simply click on the message you wish to read and you will see the whole message. You can reply here too.
To delete a message, check the box beside the message on the left and choose the LIST icon above the inbox then click DELETE.
To send a group message, choose COMPOSE (a new message) then type the name of the person you'd like to message and click their name when it appears on the list. You can add up to 8 people in a group message and they will all be able to see the conversion and reply to the group (a great way to collaborate).
Alternatively, you can hire a freelancer by clicking the JOBS menu then choosing 'Post a Job'. From here, fill in your job details and you'll start to receive applicants in a matter of minutes. You can manage your applicants by clicking on the JOBS menu and choosing MY LISTINGS.