TERMS & CONDITIONS
The following are the terms and conditions of membership. Some of it will only be relevant to paying members so have a good read through as this is what you have to agree to in order to become a member of The Freelancer Club. We believe that we are stronger together rather than as individuals so we ask that you respect one another, be caring and help us build a positive community.
This Agreement sets out the terms upon which membership of The Freelancer Club is offered to members. The Membership fee is paid in advance via the The Freelancer Club website at www.freelancerclub.net herein referred to as "the Website".
We operate the Service in the United Kingdom under Model Days Limited t/a The Freelancer Club ("The Freelancer Club" or "we" or “us” or “our”), a company incorporated in England and Wales under company number 07678225.
Registration and Membership
To set up a profile, post jobs, upload content and interact with the site, you first must register as a member of The Freelancer Club. Free (Aspire) Membership allows for a limited service of the site whereas paid Membership gives you access to others services on The Freelancer Club website.
Members must complete the registration process with accurate details to ensure you receive confirmations, notifications, and alerts. Incorrect details (specifically your email address) will prevent you from completing registration and you won't be able to access the site. Please notify us of any changes to your personal details. We would appreciate it if you used your own identity rather than an alias but we respect your right to use a brand name. If however, we become aware of members using another person’s identity we reserve the right to delete your account and terminate membership with immediate effect. All registered sign ups agree to be added to our Newsletter list. You can opt out of this subscription by clicking the Unsubscribe button at the bottom of each newsletter.
Membership Fees and Renewals
Paying Members can choose to be billed monthly or bi-annually. Fees can be made by credit or debit card via the Website.
The Freelancer Club may choose to increase the membership fees from time to time by either posting the new fee rate on the Website or by contacting members directly via email. Before the specified period of membership expires we will send you a reminder to inform you that we will be renewing your membership for that period with the new rate. Should you wish not to renew you will be downgraded from a paying Membership to a free Membership automatically and you will lose all previous Membership privileges. The images that you uploaded during your paying Membership period will be stored for a period of time should you wish to renew but please be aware that after that period, we will delete this content from our site.
All subscription plans to the Service consist of recurring period charges as agreed to by you. By entering into this Agreement, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. FreelancerClub.net (through its Payment Provider) may submit periodic charges (e.g. monthly) without further authorisation from you until you provide prior notice (confirmed via your Account Settings) that you have terminated this authorisation or wish to change your Payment Method (via 'Update Card Details' in your Settings page). Such notice will not affect charges submitted before FreelancerClub.net reasonably could act. To terminate your authorisation or change your Payment Method visit your Settings page and click Cancel to follow the process. Please note that defaulting on your membership payment does not constitute a cancellation and we will continue to attempt to take payment. Follow the instructions to complete the cancellation of your membership. Should you wish to remove your Profile from the site completely, email a request to email@example.com.
FreelancerClub.net bills you through an online account (your "Billing Account") for use of the Service. FreelancerClub.net does this through its payment provider, Stripe Payments Europe Ltd (the “Payment Provider”). You agree to pay FreelancerClub.net (through its Payment Provider) all charges at the prices then in effect for any use of the Service by you or other persons (including your agents) using your Billing Account, and you authorise FreelancerClub.net to charge your chosen payment provider (your "Payment Method") for the Service. You agree to make payment using that selected Payment Method. FreelancerClub.net and its Payment Provider reserve the right to correct any errors or mistakes that they make even if they have already requested or received payment.
Your Freelancer Club subscription will be automatically extended for successive renewal periods of the same (or, at our discretion, shorter) duration as the subscription term originally selected, at the then-current non-promotional subscription rate. To change or resign your subscription at any time, visit the help centre in your account settings. If you choose to cancel your membership, you may use your subscription until the end of your then-current subscription term; your subscription will not be renewed after your then-current term expires. However, you won’t be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.
The Freelancer Club does not accept cancellation requests via phone, email, or any method other than logging into your Account settings and following the steps to cancel your service. Upon cancellation, your Pro Membership account will be downgraded to a free Membership account resulting in the loss of all previous Membership privileges.
Under the Consumer Contracts Regulations 2014 (previously Consumer Protection (Distance Selling) Regulations 2000), you are not entitled to a refund once payment has been made for paid Membership due to receiving the service (ie: full access to the website). Any refunds distributed will be made at our discretion.
FreelancerClub.net does not make a charge to an advertiser in the event that it employs an applicant and does not charge a fee or take commission from an applicant who has secured work from the provision of the Service.
7 Day Free Trial FAQ
What is a free trial?
Periodically we may offer a free 7 day trial period in order to introduce you to the benefits of Pro Membership.
Why do I have to provide my credit card details?
A valid credit card is required as a means of verification and to ensure that your paid Membership is not demoted to a Free Membership on the final day of your free trial. Your card will be pre-authorised at the point of sale to ensure funds are available should you wish to continue using the service. The pre-authorised amount will be held until the balance is cleared or falls off ie: the account is cancelled.
Will I be charged if I cancel within the 7 days trial period?
No, you will not be charged if you cancel within the the 7 day period.
How can I cancel my free trial?
You can cancel your free trial anytime from your account settings. Be sure to click on the cancel button located in the help centre to ensure the cancellation goes through. You will see a cancellation confirmation on your screen when it is completed. What happens to my account if I cancel? Should you cancel your account during the 7 day period, your account will demote to a Free Membership on the final day. You will lose all Pro Membership benefits and any pending benefits such as job applications or messages from employers.
Current Information Required.
You must provide current, complete and accurate information for your Billing Account. You must promptly update all information to keep your Billing Account current, complete and accurate (such as a change in billing address, credit or debit card number, or credit or debit card expiration date), and you must promptly notify FreelancerClub.net if your Payment Method is cancelled (e.g. for loss or theft) or if you become aware of a potential breach of security, such as the unauthorised disclosure or use of your user name or password. Changes to such information can be made by emailing firstname.lastname@example.org or through the help centre on your account settings page. If you fail to provide FreelancerClub.net with any of the foregoing information, you agree that FreelancerClub.net (through its Payment Provider) may continue charging you for any use of the service under your Billing Account unless you have terminated your subscription for the service (confirmed by you in writing upon request by FreelancerClub.net).
The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit or debit card issuer or other provider of your chosen Payment Method (the "Payment Method Provider"). You authorise your Payment Method Provider to pay all charges owed by you to the Payment Provider. If you become aware of fraudulent use of your card or it is lost or stolen, you must notify the Payment Method Provider in accordance with its reporting rules. Where FreelancerClub.net (or its Payment Provider) are obliged as a merchant to refund monies, we agree to refund any such monies, to enable us to meet our merchant obligations. If FreelancerClub.net (or its Payment Provider) does not receive payment from your Payment Method Provider, or has to refund payment pursuant to its merchant obligations, you agree to pay all amounts due on your Billing Account upon demand to the Payment Provider. Default payments due to a lack of funds or change in banking details will be dealt with by our Credit Control department and depending on the circumstance you may be liable for charges.
Change in Amount Authorised.
You agree that FreelancerClub.net or its Payment Provider may accumulate charges incurred and submit them as one or more aggregate charge(s) during or at the end of each billing cycle.
Reaffirmation of Authorisation.
Your non-termination or continued use of the Service reaffirms that FreelancerClub.net (through its Payment Provider) is authorised to charge your Payment Method. FreelancerClub.net (through its Payment Provider) may submit those charges for payment and you will be responsible for such charges. This does not waive FreelancerClub.net’s right to seek payment directly from you. Your charges may be payable in advance, in arrears, per usage, or as otherwise described when you initially subscribed to the Service. Additional payment attempts will be initiated 2 and 7 days after the scheduled payment date.
The administration of payments and collection of those payments is conducted by the Payment Provider on behalf of FreelancerClub.net. You accept that the Payment Provider collect the charges payable by you. The services provided by the Payment Provider (to FreelancerClub.net) are administrative and does not affect the contractual relationship between you and FreelancerClub.net
You are responsible for paying all taxes levied in connection with your use of The Freelancer Club Services. Your ability to access the Services may require payment of third-party fees (such as telephone toll charges, mobile carrier fees, ISP, data plan, credit card fees, foreign exchange fees, etc). which are solely your responsibility. You may request payment receipts up to one year of the transaction date.
Content of Postings
We have written a guide to posting content on our site and a guide to staying safe online that we recommend you read (it’s only short, we promise). Any content that is deemed inappropriate, offensive, unlawful or unsuitable will be removed from the site at our discretion. This applies to images, messages, comments or any form of content that is uploaded to the site. Members aged between 16 and 18 years are required to send us an email from a parent or guardian granting permission to email@example.com prior to using the website.
In addition, any use of The Freelancer Club for any illegal or unlawful activities including harassment, mass messaging, spam advertising, fraudulent, inaccurate, incomplete, false or misleading information will not be tolerated and we will remove all content immediately and take the necessary action to keep our site safe for those using it in the correct manner. Our members are genuine freelancers looking to develop their careers so play nice!
Members of The Freelancer Club are able to upload content to their profile. Aspire members can upload up to 60 images whilst Starter and Pro members can upload up to 120. The Freelancer Club runs a fair usage policy and will suspend or remove accounts deemed to be in breach of our terms.
Paid & Unpaid postings
Whether your posting is for paid work or a test shoot, you warrant that your posting and the job advertised are not in breach of any relevant law from time to time in force including, but not limited to, the laws relating to the national minimum wage, employment rights and equality/diversity. You agree that it is your responsibility to meet all legal obligations towards those whom your posting is aimed at.
We recognise that there is great value in freelancers having access to legitimate work experience, where it is offered and arranged legitimately and is a mutually beneficial arrangement, but that this should never be used as a way of attempting to circumvent national minimum wage regulations.
FreelancerClub.net reserves the right not to allow your job post to be published on FreelancerClub.net or to remove your job post from our site if the advertisement is in breach of national minimum wage legislation or any other legislation, including relating to employment rights and equality/diversity.
We do not post unpaid work for commercial gain for the advertiser unless there is mutual benefit for both parties. We do post test shoots/collaborations for creative individuals to meet and shoot together and there are documents to download on how best to arrange these via our Download Centre. Testing Agreement document templates and Model Release forms are available to download in our Resource Centre. We post certain commission only, basic plus commission, profit share and barter system jobs based on each circumstance. We do our utmost to perform the due diligence necessary prior to posting any job to provide our members with relevant and beneficial opportunities.
Advertiser's contact details will be made available only when the advertiser offers the role to an applicant and will not be shared at any other stage of the process.
Mentors & Shop Purchases
To book in a Mentor session or to purchase products from the shop, you can do so via the website. Upon purchase, you will receive a sales receipt and details of the process.