Multivendor Network Architecture for Contact Center and NOC
Designed a high-level multivendor network solution for a support contact center and NOC, focusing on security, traffic management, and customer isolation.
Key Accomplishments
- Multivendor Network Design: Designed network architecture for the contact center and NOC with multiple vendor integrations.
- DMZ Network: Designed a DMZ to ensure separation and security for multiple customer environments.
- Traffic Extension: Designed solutions to extend unicast and multicast traffic from the data center to on-premises.
- VPN Traffic: Designed high-level VPN tunnel solutions, including IPsec, GRE, L3 VPN, and L2TP.
- Security Compliance: Ensured the design met security compliance and standards.
Results
- Enhanced Isolation: Achieved secure and isolated customer environments.
- Efficient Traffic Management: Provided robust traffic extension and VPN solutions.
- Compliance Assurance: Addressed security compliance requirements.
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